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The following policies have been put in place to ensure the safety and well-being of our service users, volunteers, students, and staff. The Complaints Policy for Service Users/Concerned Individuals outlines our procedure for addressing any complaints or concerns raised by service users or concerned individuals. Our Child Safeguarding Statement, Policy & Procedures sets out our commitment to protecting children and young people from harm while they are in our care. Finally, our Volunteer/Student Policy outlines the responsibilities of volunteers and students while working with us, as well as the support and supervision provided to ensure their safety and well-being. These policies are an integral part of our commitment to providing a safe and supportive environment for all those who engage with our services.

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